Xtream IPTV is a free IPTV player. It supports Xtream Codes playlists and lets stream IPTV videos of all quality. While we were using the app, we faced some functional issues. We’ve identified the factors causing the problem and provided the troubleshooting methods to solve it. If you are one among them seeking the right support for the Xtream IPTV not working issue, follow our guidance in this article and get rid of it.
Why Is a VPN Needed While Accessing Xtream IPTV?
IPTV Players are simple media players that let you watch the content offered by the providers. They don't offer or host any built-in content. So, they are legal to use as long as the provider offers licensed content. Whether the media content is legal or not, it is advisable to use a VPN to secure your privacy. VPN will help you hide your original IP from the ISPs and trackers. Since you can find a lot of VPNs online, we recommend you sign up for NordVPN since the service offers various security features.
Currently, NordVPN offers a 67% discount + 3 months free as a New Year's deal for all subscribers.
Common Problems in Xtream IPTV & Their Solutions
| Problems | Solutions |
|---|---|
| Login issues | 1. Enter the correct login details 2. Take an internet speed test and check the internet normality 3. Power cycle Wi-Fi router 4. Check the IPTV subscription |
| Not loading | 1. Change the internet connection mode 2. Give a break to the Xtream IPTV app 3. Check the server status and wait till the issues get resolved 4. Connect to a VPN |
| Black screen | 1. Restart the WIFI router 2. Clear the cache files on your device 3. Restart the Xtream IPTV app 4. Update the IPTV app 5. Uninstall & reinstall the IPTV player |
| Xtream IPTV crashing | 1. Disconnect unwanted devices from the WIFI network 2. Exit the Xtream IPTV player and use it after sometime |
| Playback issues | 1. Clear device cache files 2. Restart the device 3. Uninstall & reinstall Xtream IPTV 4. Disable hardware acceleration option |
| Xtream IPTV app not opening | 1. Clear app cache 2. Install Xtream IPTV from an alternate source 3. Check device normality |
| Audio/video loading problems | 1. Check whether the device is in mute 2. Make sure the app settings are assigned right 3. Ensure the media file is in supported format 4. Repair your streaming device |
The Xtream IPTV player works on Android-powered devices like Android TV, mobile, Firestick, Mac & Windows (with BlueStacks). There are multiple factors that could cause Xtream IPTV not to work properly. Some of the common causes for Xtream IPTV not working issues are given below.
- Slow internet connection
- Inactive or expired subscription
- Server problems
- Corrupted cache files
- Software/hardware problems in the streaming device
- Corrupted app version
- Wrong settings
- Using unsupported format files
Troubleshooting Methods for Xtream IPTV Not Working Issue
Go through the following methods and fix the Xtream IPTV not working issue instantly.
Login Issues
Login issues typically occur when you try to log in with incorrect login credentials. You may also face login issues because of a poor internet connection or an outdated subscription.
How to Fix the Issue
1. The more common cause of login issues is the entry of incorrect login credentials. Xtream IPTV asks for a URL, username, and password to log in to its account. Any change in the login credentials, like mistyping lowercase & uppercase letters, will not allow you to access your IPTV account. Hence, it is always better to crosscheck once or twice whether the login credentials you’ve entered are accurate. You can also copy & paste your login credentials within Xtream IPTV Player to prevent any typographical errors.
2. When your internet supply is unstable, you will be unable to log in to your IPTV account. A slow internet connection will also delay your login process. To solve the issue, you can consider power cycling your Wi-Fi router. Doing this would help you get a stable internet supply and access your IPTV account without any interruptions. You can also take an internet speed test to check whether you have sufficient internet speed for streaming after power cycling.
3. If your IPTV subscription expires, you are likely to face login issues. In that case, you can renew your subscription and log in to your IPTV account.
Not Loading
Xtream IPTV player may not be loaded due to an unstable internet connection, server issues, or high internet traffic. If certain content is not loading, it is due to geo-restrictions and ISP controls.
How to Fix the Issue
1. The IPTV player app may fail to load on your device if you have a poor internet connection. In that case, you can change your mode of internet connection, either ethernet cables or fiber cables. Switching from your Wi-Fi connection to a wired internet connection will increase the speed of your internet connection and help fix the issue of not loading.
2. You may face buffering or not loading issues with the IPTV player app when there is high internet traffic. When you are unable to load the IPTV player app because of this reason, you can try accessing the app after a few hours.
3. There is also a chance of the IPTV player app not loading because of server-down issues. If that’s the case, then you can’t fix the issue on your own. You have to wait until the technical team of Xtream IPTV player solves the issue and updates you on their official portal.
4. If a selected section of your IPTV content is not loading, you can try connecting to some of the best VPNs available to bypass geo constraints and ISP blocking. Using a VPN while streaming IPTV on Xtream IPTV player will also restore your online safety.
Black Screen
You might notice a black screen when you try to open the Xtream Player app or switch between channels. This issue may occur because of poor internet, bugs, or cache.
How to Fix the Issue
1. If your unstable internet connection is the possible reason for the issue, then consider restarting the Wi-Fi router. You can turn off the router and turn it on again after a few minutes. Keeping the router closer to your streaming device can also be helpful in fixing the issue.
2. You might notice a black screen when there are temporary bugs or cache in the IPTV player app. Try clearing the cache files on your device and check if the app works now. If not, restart the IPTV player app to remove temporary errors.
3. Xtream IPTV may not work and displays a black screen if you’re using an older version of the app. Check on the internet if there is any new version of the app available. If there is an updated version of the app, then download the latest version and stream the content without any buffering issues.
4. If these fixes do not work, then uninstall the app and reinstall it from a trusted source. This fix might work if there is any malfunctioning in the version of the app you use.
Xtream IPTV crashing
Xtream IPTV crashing may happen because of interference in the Wi-Fi connection or if the IPTV player network is congested.
How to Fix the Issue
1. If there are plenty of devices connected to your network, try disconnecting unwanted devices from your Wi-Fi and check now. Restart your Wi-Fi router to let it use a Wi-Fi channel with less interference.
2. The crashing of the IPTV player app may also occur because of network congestion. When many users try loading the app, the app might face crashing or buffering. You can consider accessing the IPTV player after some time in that case.
Playback Issues
At times, you may face issues like audio or video being out of sync on Xtream IPTV. Other playback issues that you may encounter while accessing the IPTV player app are controls not working, audio stopping abruptly, and more. Any glitch in the software might cause playback issues.
How to Fix the Issue
1. Clear corrupted cache files from the default settings on your device. You can also restart the device to clear all the cache files and make the player work again smoothly without any playback issues. Uninstalling and reinstalling the app could also help bring it back to normal.
2. You can also try disabling the hardware acceleration option in the app settings. Doing this could improve audio or video synchronization.
Xtream IPTV App Not Opening
You will face this issue most probably due to excess cache storage. If the IPTV player app version is corrupted or there are any serious software issues with the streaming device, you may encounter this problem.
How to Fix the Issue
1. First, go to your device’s Apps Settings. Select the Xtream IPTV app and clear its cache data fully. This will remove the unwanted agents causing issues with the app not opening and help it work normally.
2. Uninstall the Xtream IPTV app you are currently using. Then, download the latest version of the player’s APK from a reliable source on the internet. Install the app from this source and start accessing it without issues.
3. Make sure there is no software or hardware issues in your device. If there are any such problems, change to an alternate device and access the IPTV player on it.
Audio/video Loading Problems
Keeping the device in mute, having the wrong settings, accessing an unsupported format media file, and using a faulty device will let you experience this issue.
How to Fix the Issue
1. Unmute your device and keep it in general mode. Then, open the Xtream IPTV app and check whether the video and audio settings are set properly. If there is a lot of buffering issues, reduce the video resolution and improve the loading speed.
2. Check whether the content you are trying to play is in a supported format. If not, you have no choice but to play the other videos except the current one.
3. Connect to a headphone and check if the content is playing sound. If yes, then the problem is with your device’s speaker. For video issues also, check if there are any display problems. If it is so, repair your streaming device or choose an alternate device.
FAQ
No, Xtream IPTV doesn’t offer any customer support for users. So, you have to try basic troubleshooting to fix any not working issues.