Everyone likes to use Popcornflix as it is an entertainment platform that offers its users free movies and TV shows. But it would be quite frustrating when the Popcornflix app is not working. We took this topic because a lot of users are complaining that the Popcornflix app is not working for them. In case you experience scenarios like these, you can easily fix the issues with basic troubleshooting methods.
Why is Popcornflix Not Working
The following are the common reasons why the Popcornflix app is not working for you:
- Weak internet connection
- The Popcornflix app’s server may be down
- Outdated version of the Popcornflix app
- You may be using the Popcornflix app in geo-restricted countries
Common Problems and Fixes for Popcornflix Not Working Issues
Below are the common problems and fixes you can try when the Popcornflix app is not working.
- Connection and Network Issues
- Popcornflix App with Black Screen
- Popcornflix Not Loading Content
- Unable to Install and Update Popcornflix
- Issues with Audio or Video
Issue 1: Connection and Network Issues
The first reason for the Popcornflix app not working can be because of the poor internet connection. In case you have a poor internet connection, you can’t stream properly on the Popcornflix app. To avoid this, you can follow the troubleshooting steps mentioned below.
How to Fix the Issue?
#1. First, check the network status on your device; if the internet speed is not up to the mark, try restarting your router or modem. You can remove the cable from your router or modem and plug it back to restart your router or modem. If you have placed the router far away from the device, place it near your device.
#2. Try restarting the device where you have installed the Popcornflix app to fix the internet connectivity issues.
#3. If the above fixes don’t work, you need to contact your Internet Service Provider to have a stable internet connection.
Issue 2: Popcornflix App with Black Screen
When you open the Popcornflix app, sometimes you can only see a black or blank screen. This issue may arise because of problems with your streaming device or the Popcornflix app. But you can easily fix the issue with the troubleshooting methods mentioned below:
How to Fix the Issue?
#1. Close all the recently used apps on your device, including Popcornflix. After a few minutes, reopen the app to check if the app works now. You can also try restarting the app.
#2. Ensure you have a stable internet connection. If you have an unstable internet connection, contact your Internet Service Provider to fix the issue.
#3. If the black screen doesn’t disappear after trying the above fixes, uninstall the Popcornflix app and reinstall it on your device.
#4. In case the Poprcornflix app installed on your device is outdated, you need to update the app to the latest version.
Issue 3: Popcornflix Not Loading Content
Occasionally, the Popcornflix app will keep loading content or freeze while you stream your favorite shows or movies. It occurs due to a weak internet connection or because of server issues with Popcornflix. To resolve this issue, you can try the troubleshooting methods mentioned below.
How to Fix the Issue?
#1. First, check the server status of Popcornflix. If the server is down, you need to wait till the server gets back because nobody can use the app till the server gets up.
#2. The device you have installed, the Popcornflix app, may be filled with loads of cache. This may have caused the Popcornflix app to respond slowly. So, clear the cache stored on your device to fix the issue.
#3. Next, check the internet connection on your device. If you have a poor internet connection, you will have streaming issues on the Popcornflix app. If that’s the case, troubleshoot your internet connectivity by contacting your Internet Service Provider.
#4. Maybe you are trying to access the Popcornflix app in geo-restricted countries, and that’s why the Popcornflix app is not working. So, connect your streaming device to any of the best VPNs like NordVPN or ExpressVPN. Specifically, connect to the US or Canada server using NordVPN or ExpressVPN and try accessing the Popcornflix app.
Issue 4: Unable to Install and Update Popcornflix
Some users also face issues during the installation process. The reason for the issue may be because of the low storage space or because of the device incompatibility issues. In case you face issues regarding installation, the following troubleshooting methods will guide you through fixing such issues.
How to Fix the Issue?
#1. First, check the storage on your device; if you find a lack of storage, you need to remove or delete the unwanted files on your device to free up the space. After clearing the unwanted files, install the Popcornflix app on your device.
#2. Next, make sure that the Popcornflix app is compatible with your device. If the app doesn’t support your device, you cannot install it.
#3. In case you can’t update the Popcornflix app, check the internet connection. This is because if the connection is weak, you will not be able to update the Popcornflix app.
Issue 5: Issues with Audio or Video
Sometimes the users of Popcornflix will face issues with audio and video while streaming their favorite content. The issue may arise because of a weak internet connection. In such a scenario, you can follow the troubleshooting methods mentioned below to fix the issue.
How to Fix the Issue?
#1. If you face issues with audio on the Popcornflix app, open any other streaming apps on your device. Then, play any video and check if the audio is working or not. In case the audio on the other streaming apps is working, the problem is with the Popcornflix app. In this scenario, uninstall and reinstall the Popcornflix app to fix the issue.
#2. In case the audio on the other streaming apps is not working, the problem is with your device. To fix the issue, you need to restart your device.
#2. In case the problem is with the video, check the internet connection on your device and restart your router. Additionally, contact your Internet Service Provider for a stable internet connection.
Alternatives to Popcornflix
If Popcornflix is not working yet, you can try the service providers mentioned below as an alternative to Pocornflix.
Fluxus IPTV
Fluxus IPTV is a free IPTV service provider with thousands of live TV channels and on-demand videos. It also lets you stream movies and TV shows in different categories. Moreover, you can watch Fluxus IPTV on devices like Android phones, iOS, Firesticks, Smart TVs, Windows & Mac PC.
TeaTV
TeaTV is another best option to stream movies and TV shows for free on your devices. Like Popcornflix, you can search and stream your favorite movies and TV series in high quality.
USTVGO
USTVGO is a free streaming platform where you can watch all the cable TV channels from the USA live for free of cost. You don’t even have to register to access the USTVGO platform.
So, with these alternatives mentioned above, you can easily get access to your favorite movies, TV series, and live TV channels totally free of cost.
The Bottom Line
If you have tried all the above fixes and Popcornflix is still not working, you can send feedback to the support team of Popcornflix. The support team will help you with the specific issue you face. If the issues you face are not solved, you may want to consider other alternatives to watch your favorite movies or series.