Ping IPTV is an IPTV service provider that offers over 800 live TV channels. It allows you to stream live channels in different categories, including news, sports, comedy, entertainment, and more. The monthly subscription to Ping IPTV costs $24 per month. Though it is a good IPTV service provider, some users have reported the Ping IPTV to be not working. However, you can resolve the Ping IPTV not working issue yourself by following the solutions mentioned here.
Why is Ping IPTV Not Working
Below are the common reasons why the Ping IPTV is not working for all users:
- Poor internet connection
- The Ping IPTV server is down
- Subscription is expired
- Incorrect login credentials of Ping IPTV
5 Common Problems and Fixes for Ping IPTV Not Working Issues
These are the most common problems faced by users when the Ping IPTV is not working for them:
- Connection and Network Issues
- Unable to Log in to Ping IPTV
- Ping IPTV with Black Screen
- Ping IPTV Not Loading Content and Server Issues
- Issues with Audio and Video
In case you have come across the following problems, the following solutions will help you fix the issue:
Issue 1: Connection and Network Issues
If an IPTV is not working, the primary reason might be the weak internet connection. This is a common issue that we face every day. Having a week of internet connection will disappoint you when you are watching your favorite shows and movies. But the following troubleshooting methods will help you fix such type of issue easily.
How to Fix the Issue?
#1. First, check the internet connection status on your device. If you find your internet connection is weak, you need to restart your router or modem. You can also try restarting the device on which you are using the Ping IPTV on.
#2. If you have placed the router away from your device, try to place it near your device where you are using the Ping IPTV, or make sure it gets good network storage where it is placed. This helps you in speeding up your internet connectivity.
#3. Contact your Internet Service Provider if the internet connectivity issues are not yet fixed after restarting your device and router.
Issue 2: Unable to Log in to Ping IPTV
At times the users couldn’t log in to Ping IPTV. The reason for this issue is that you might have entered the wrong login credentials, or the issue may be because of a weak internet connection. Sometimes too many users may be using the app at the same time. This might have also caused the login issues. However, you can resolve it by following the troubleshooting methods.
How to Fix the Issue?
#1. Provide the correct login details that you received from Ping IPTV. You may have made a mistake in entering the login credentials. So you can just copy and paste the username and password or the M3U playlist link to fix the login issues.
#2. Restart the IPTV Player app that you are using to stream the Ping IPTV. After the restart, if you still can’t stream the IPTV content, uninstall the IPTV player app and reinstall it again. Then, try to log in with your Ping IPTV credentials and check if the issues are resolved or not.
#3. Check the server status of the Ping IPTV; if it is down, you need to wait till it gets back. If the server is down, nobody can stream the IPTV content.
#4. Make sure your subscription is not expired. If you use the login details of the expired subscription plan, it will not work. If you find that your subscription is expired, renew your subscription.
Issue 3: Ping IPTV with Black Screen
Black or blank screen is another common issue among IPTV users. When you open the app, a black screen will appear sometimes. It is because of the technical issues with the Ping IPTV app. But you can follow the fixes mentioned below to resolve the black screen issues with the Ping IPTV.
How to Fix the Issue?
#1. Make sure you have a stable internet connection, as a black screen may appear due to the poor network connection. If your internet speed is slow, troubleshoot to fix the black screen issues with the Ping IPTV.
#2. First, on your IPTV player app, log out from your Ping IPTV account and log in again with the correct login credentials.
#3 If the black screen issue is not yet resolved, uninstall the IPTV player app you are using to stream the Ping IPTV and install it again on your device. Then, log in with your Ping IPTV account and check if the black screen issues are resolved or not.
Issue 4: Ping IPTV Not Loading Content and Server Issues
Sometimes the Ping IPTV app will keep loading the content or buffering because of network issues. You may also receive the server down notification on the screen. In such a scenario, you can troubleshoot the issues by following the troubleshooting steps mentioned below:
How to Fix the Issue?
#1. A lot of users may be trying to access the Ping IPTV content. That’s why the IPTV content is taking a long time to load. In such a scenario, you just have to wait till the issues are fixed by the Ping IPTV itself.
#2. Sometimes, the weak internet connection may be the reason why it is taking too long to load the content offered by Ping IPTV. So, first, check the internet speed on your streaming device. In case of poor internet speed, you need to contact your Internet Service Provider to boost the internet speed.
Issue 5: Issues with Audio and Video
There will also be times you will face issues with audio and video with the Ping IPTV content. The cause of the issue may be a problem with your IPTV player or due to poor internet connectivity. If you undergo this problem, you can resolve it by following the fixes mentioned below:
How to Fix the Issue?
#1. When you face a problem with audio, use a headphone with your device to check if the problem is with your device or with the IPTV Player app.
#2. If you find the problem is with the device, restart your device. Sometimes problems will be with the IPTV Player app. In that case, uninstall and reinstall the IPTV player app you use to stream the Ping IPTV.
#3. In alternative cases, if you don’t have a stable internet connection, you will have video and audio playback issues. So, contact your Internet service provider to troubleshoot your internet connection. Then, check if you still have audio and video playback issues.
The Bottom Line
If you have tried all the above fixes and still the Ping IPTV app is not working, you can get customer support from Ping IPTV via live chat and call. Explain to them the issues you are currently facing with. We hope you will get an immediate response from the Ping IPTV desk team.
Alternatives to Ping IPTV
If the Ping IPTV is not working after trying the fixes mentioned above, you can use the IPTV service providers mentioned below as an alternative to Ping IPTV.